Knowledge Management – Learn How To Be ‘Knowledge Smart’

We can help you to find out where knowledge plays a crucial role in your business or career, and what you can do to make better use of it.

Whether you are working on your own, or as part of an organization, what you 'know' is one of the most valuable assets you have. It’s what helps you tackle crucial business challenges, increase your sales, improve your services, and develop your career.

Often, though, what we 'know' is wasted. Sometimes this is because we are not aware of our knowledge assets. Frequently it is because we hoard and protect knowledge instead of applying or sharing it, or because we don’t actively develop it in the first instance.

Why waste such an asset rather than using it more effectively?

A range of tools and techniques can assist organizations - whether big or small, commercial or non-profit, local or international – and individuals to become ‘knowledge smart’, by creating and nurturing environments and relationships where knowledge is valued and used effectively.

We focus specifically on the human aspect of knowledge by addressing:

• the experience and understanding that people have ('tacit knowledge') and the skills they have acquired,
• how they access and use the information available to them ('explicit knowledge'),
• the 'work processes' they operate and the procedures they follow ('embedded knowledge').

We concentrate on four solution-oriented and practical approaches:

Knowledge Auditing and Mapping: We help organizations to assess their knowledge assets by looking into needs, strengths, weaknesses, opportunities and risks with regard to knowledge. Our approach can be tailored to organizations, partnerships and alliances.

Click here to find out more about Knowledge Audits

Knowledge Retention and Harvesting: Don't let valuable knowledge walk away from your organization. Assess the risk of losing critical knowledge and skills, and find ways to retain them, by promoting knowledge sharing and applying knowledge harvesting tools.

Click here to find out more about Knowledge Retention

Knowledge Coaching: Knowledge Coaching and Personal Knowledge Management can support individuals and teams in using their knowledge profitably.

Click here to find out more about Knowledge Coaching