Knowledge Retention - Don't Let Valuable Knowledge Walk Out Of Your Organisation

All people within organizations possess a wealth of unique, undocumented knowledge. This includes knowledge about how things work, how to do tasks efficiently and how to work effectively with other people.

Ideally, all organizations would 'enable' knowledge creation and knowledge sharing, whilst simultaneously attempting to retain as much of their knowledge assets as possible. Unfortunately, many organizations do not do this. Instead they are prone to the opposite approach: the knowledge and skills of their employees are wasted during their time within the organization, and when people leave they take their precious knowledge away with them!

But the good news is that your organization doesn't need to run the risk of suffering 'lost knowledge'. There are many ways to ensure successful 'knowledge retention'.

Knowledge Retention will help your organization by:

• saving you money! It will reduce the amount of money you would normally spend on training staff and buying 'expert advice'
• reducing the negative impact of staff-turnover by harvesting people's knowledge during their employment
• increasing effective recruitment by keeping job profiles and employee specifications up-to-date and relevant
• providing more efficient induction training for new staff and reducing the time it takes them to get 'up-to-speed'
• keeping procedures and guidelines up-to-date by making sure that they are linked to evolving work practices within your organisation and to the practiced everyday experiences of your employees
• reviewing quality of leadership and governance and map demands

We explore the specific needs of clients, advising them on how those needed can be met and which services are appropriate to meet them. As part of this process we take into account a wide range of issues - particularly those concerned with Human Resources and training.

We provide a wide variety of solutions including

• negotiating 'knowledge contracts'
• providing you with a 'toolbox' to enable smooth, efficient handover period
• harvesting key knowledge through focused exit interviews with departing employees

• Please get in touch to find out more.